Bank of America
U.S. Post Office
Liebert Global Service
U.S. Department of State
Mutual of Omaha
National Cash Register
Dear Mr. Barton,
I just wanted
to send you a short note to let you know how happy we are with the
BFAS Battery Monitor that we have installed over one year ago. When
everything is operating nomally, we never hear from our Battery
Monitor. We routinly check readings and the Monitor has alerted
us to potential battery problems on several occasions. This warning
has saved us time and allowed is to be more proactive in ensuring
that we maintain consistant UPS power.
to alerting us to any potential battery problems, the BFAS monitor
has given us advance warning on several occasions when we've had
power problems not relating to the batteries. Power conditions in
the Honduras are anything but normal. We frequently suffer from
spikes and surges on the incoming power that wreak havoc on our
UPS. We had a series of problems where the utility incoming power
was below UPS tolerances and the UPS was switching directly to by-pass.
The battery monitor immediatly detected the change in power supply
and gave us immediate notice of the problem. We were able to quickly
recitfy the problem before our critical load experienced a failure
due to city power fluctuation.
In short, this
BFAS battery monitor has saved us thousands of dollars in lost downtime
and allowed us to solve potential UPS problems before they became
United States Embassy
Failure Alarm System has now been in operation for over one year.
It is one of the few alarm systems that works as advertised. The
system alarm went off one weekend when one of our UPS machines went
down, alerting the Marine as he was making his security checks.
The alarm prompted him to call me at home resulting in a special
trip to the embassy to put the backup UPS on-line. The workday was
able to start with the electrical protection that is so important
to our operations.
The alarm systrem
has also alerted me to a developing problem in our wet battery string.
I usually check the digital readout on the alarm daily as I make
my rounds through the building. One day I noticed that the reading
was lower than usual. I checked the UPS to make sure tht the laod
was running at a normal level and then had my electricians start
to check all the connections in the battery string. Sure enough
we found a connection that was starting to corrode. In fifteen minutes
we had the problem repaired and the alarm system reading went back
up tp where it should have been. The ability to catch a small problem
like this before it causes major problems makes the battery alarm
system an invaluable tool for maintaining our equipment. We have
prevenative maintenance set up for the battery string on a monthly
basis. Yes, we would have caught the problem on our next PM but
the battery alarm system with its digital readout was able to alert
us immediately to the developing problem. This one instance has
more than paid for the Battery Failure Alarm System in not shortening
the life of the batteries down the stream of the problem and in
not having a lapse in our electrical backup supply.
I know most
people only write to tell you of problems when equipment dosen't
work as specified. I'm glad I can write to tell you the good news.
In a few months I will be moving on to a new posting. Rest assured
that I will be in touch to have your Battery Failure Alarm System
installed if it is not already in place.
WEST Telemarketing Outbound
two weeks after installing a BFAS battery monitor, we began experiencing
intermittent alarms. There was no particular pattern just random
alarms. Each time the security guard would respond, but by the time
he reached the monitor the alarm had cleared and the front panel
reading was normal.
inspection was requested to repair or replace the obviously defective
battery monitor. Imagine my surprise when the technicians report
indicated that the monitor was in good working order and was simply
reporting a defective battery that apparently could "heal"
itself under float charge conditions. Further testing revealed a
defective battery under discharge.
As the proud
owner of five of your battery monitors, I wanted you to know that
everyone around here sleeps
better knowing that our UPS battery systems are under the watchful
eye of BFAS.
US Long Distance
As you remember,
we started with one BFAS monitor at our central switching office,
after a battery problem caused the UPS to fail during a power outage.
Since that initial order we have now incorporated five BFAS monitors
on our various UPS Systems. Thank you for making available a simple
and effective solution to the otherwise impossible problem of battery
Frost National Bank
On July 1st,
our site experienced the first utility power outage since installation
of BFAS battery monitors. UPS operation was normal during the outage,
but shortly after power was restored, battery monitor#1 alarmed
with a lower than normal reading. A maintenance inspection confirmed
that one of the three strings had failed during the power outage.
The monitor immediately alerted us to an impaired battery, allowing
for corrective action prior to another utility outage, and insuring
the system's integrity.
failed batteries by degraded or no battery reserve in previous instances,
this was a pleasant surprise. I will admit that I was suspicious
at first, but your product works as advertised. I plan to order
an additional monitor for another UPS, and strongly recommend them
at similar installations.
MIS Computer Operations Supervisor
Homeside Lending Co.
As a longtime
UPS owner and having been through the "battery problem"
more times than I care to remember, it is my distinct pleasure to
recommend the BFAS monitor.
As I remember
it, we were the first ever to put your concept to work and work
it has. We have all been educated about battery's active role in
UPS operation. An example was the battery current skyrocketing after
a permanent reduction in load. It was something that we did not
anticipate in our planning. Without the monitor, we probably would
have had to replace our battery strings by now. Another even more
critical example was when our air conditioning went out in our UPS/battery
room. Our temperature monitor malfunctioned and the BFAS alterted
us to a problem due to a drastic decrease in current. The temperature
in the room was 95 degrees and climbing. Serious damage to both
the UPS batteries was averted. I know of another company whose UPS/battery
room had a similar problem and they permanently lost 25% of their